Be 99 Responsible Gaming — Our Commitment to Safe & Healthy Entertainment

Be 99 has always believed that entertainment should be enjoyable, controlled, and balanced with life's other responsibilities. We are committed to ensuring every user on our platform has not just the thrill of winning, but a healthy and safe gaming experience. The well-being of every user in Bangladesh matters to us more than any business metric.

Be 99 is an entertainment platform — it should never be used as a solution to financial problems or as a primary source of income. We want our users to understand that every game outcome is entirely based on chance, and both winning and losing are a normal part of the experience. Following the tools and guidance on this page will help you keep entertainment exactly where it belongs.

We actively work with our users to help ensure no one falls into problematic gaming unintentionally. The be 99 support team is available 24/7, seven days a week. Don't hesitate to reach out with any concern or request for support — we are always ready to find a solution.

Problematic gaming typically develops gradually, and many people don't recognize it in the early stages. If any of the signs below appear regularly, it's important to act quickly. Awareness is the first step toward staying well.

If any of the signs above appear regularly, take them seriously. Reach out to the be 99 support team or start by using the self-management tools listed below. Remember, asking for help is not a sign of weakness — it's a sign of good judgment.

Clear planning is the foundation of a healthy gaming experience. Before you start playing on be 99, decide in advance how much time and money you're willing to spend. Set a fixed monthly budget that has no impact on your everyday expenses or savings.

When it comes to time management, decide in advance how long you'll play each day or week and stay committed to that limit. Take regular breaks during play, spend time with family, and set aside time for hobbies and exercise. Setting an alarm or timer on your phone makes it easy to keep track.

When it comes to budgeting, treat any money spent on betting as the cost of entertainment — don't expect to get it back. Never bet with money you need for food, rent, education, or medical expenses. be 99 offers deposit limit settings to help you stay within your budget effectively.

Be 99 provides a range of practical tools to help users keep their gaming habits in check. These features can be easily activated through your account settings or by contacting our support team. Using these tools to protect yourself is a smart move.

To activate any of the options above, reach out directly to the be 99 support team. Our team will assist you promptly — no questions asked and no judgment made. We respect your decision, and every request is handled with the utmost confidentiality.

Be 99 strictly prohibits anyone under 18 from registering or participating. Age is verified during every new account review, and additional identity checks are carried out when there is any doubt. Protecting minors is a non-negotiable policy for us.

A message to parents and guardians — please use parental control software on your devices and keep your be 99 account login credentials out of reach of children. Using a password or biometric lock on mobile devices is an effective way to prevent underage access. We also recommend keeping the auto-logout feature enabled on the be 99 app.

If you suspect that a minor has registered or is using a be 99 account, please notify our support team immediately. Every such report is investigated with the utmost seriousness and appropriate action is taken. There is absolutely no tolerance on our part when it comes to child safety.

A balanced life means maintaining the right equilibrium between leisure, work, family, and health. Gaming on be 99 should occupy only a small part of your life — when it starts affecting other important areas, that's a sign it's time to reassess. Make time regularly for family and friends, stay physically active, and keep your focus on your professional and personal goals.

If you or someone you know is struggling with a gaming problem and finding it hard to stop, seeking professional help is a brave and sensible step. Bangladesh has both public and private mental health service providers that offer confidential counseling and treatment. Contacting the national mental health helpline connects you with trained counselors who can point you in the right direction.

Be 99 believes no user should have to face this alone. Our support team is always here for you and can help connect you with professional organizations if needed. The support of family and friends is invaluable when dealing with a gaming problem — don't be afraid to have an open conversation with your loved ones. Remember, reaching out at the right time can help you get your life back on track.