Be 99 Privacy Policy — Your Data, Our Responsibility

When registering on the be 99 platform, users provide their name, mobile number, email address, and date of birth. This information is essential for account creation, identity verification, and secure login. The KYC process may also require national ID or passport details, which are used solely to meet legal obligations. All personal data provided is stored encrypted on secure servers.

Device and browser information is also collected automatically, including IP address, device type, operating system, browser version, and screen resolution. This data is used to maintain platform security and detect suspicious activity. For mobile devices, a device ID may be collected, but it is never shared with third parties for advertising purposes.

For financial transactions, details of BDT deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer are recorded. This payment information includes the transaction amount, time, method, and reference number. Card numbers and mobile banking PINs are never stored on be 99 servers — this sensitive data goes directly to the payment gateway provider. User activity logs are also maintained on the platform, including bet records, game history, and login times, which help resolve any account disputes.

Be 99 uses the data it collects for specific, limited purposes. The primary purpose is account management, ensuring secure login, and delivering a personalized experience to each user. Data is also used to send users notifications about new promotions, bonus offers, and important account updates.

User behavioral data is analyzed to maintain platform security and prevent fraud. Both automated systems and human review are used to detect suspicious logins, attempts to operate multiple accounts, or unusual financial activity. Data may also be disclosed to regulatory authorities where required as part of legal compliance obligations.

Anonymized usage statistics are analyzed to improve the platform experience, with no personally identifiable information involved. be 99 never sells user data to third parties for marketing or advertising purposes. If you wish to object to a specific use of your data, please reach out to our support team.

The be 99 website and mobile app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help remember your preferences and login state on subsequent visits. Session cookies are deleted when you close your browser, while persistent cookies remain active for a set period.

The platform uses three types of cookies: essential cookies (required for the platform to function properly), functional cookies (to remember language preferences and personalized settings), and analytics cookies (to understand user navigation patterns). be 99 does not use third-party advertising tracking cookies.

Most browsers offer the option to disable cookies, though doing so may limit certain platform features. For the mobile app, tracking preferences can be adjusted from your device settings. be 99 reviews and updates its cookie policy periodically, so users are encouraged to revisit this page from time to time. Any new tracking methods will be disclosed before being introduced.

Be 99 follows industry-standard security practices to protect user data. All data in transit is secured via SSL/TLS encryption, reducing the risk of third-party interception to near zero. Sensitive data stored on servers, such as passwords, is protected with AES-256 encryption.

Two-factor authentication (2FA) is available to protect user accounts — when enabled, an additional verification code is sent to your mobile at login. Regular security audits and vulnerability assessments are conducted, and any identified issues are resolved promptly. In the event of a security breach, affected users will be notified without delay.

Data retention periods are determined by purpose and legal requirements. Data for active accounts is retained for as long as the account remains open. After account closure, financial transaction records are kept for the period required under applicable Bangladeshi law. Data that is no longer needed is securely deleted or anonymized after the designated period so that individuals can no longer be identified.

Be 99 does not sell user data to advertisers, data brokers, or any third parties. Data sharing occurs only when strictly necessary for service operations and under rigorous confidentiality agreements. Payment processing companies (such as bKash and Nagad providers) receive limited data solely to complete transactions and are not permitted to use it for their own purposes.

Game software providers may receive the minimum data necessary to ensure their games function correctly, such as account ID and bet amount. These providers are contractually required to follow policies consistent with be 99's privacy policy. be 99 reserves the right to terminate its relationship with any provider found to be in breach of these obligations.

As a legal obligation, be 99 may be required to provide data to Bangladeshi law enforcement or regulatory authorities upon receipt of a valid order. Where legally permissible, be 99 will endeavor to notify the affected user in advance or as promptly as possible. In the event of a business merger or acquisition, user data will only be transferred after appropriate data protection safeguards are in place.

Every user on the be 99 platform has important rights over their personal data. First, the right of access — you can request at any time to know what information be 99 holds about you and how it is being used. Simply contact the support team and you will receive a full breakdown within the designated timeframe.

Under the right to rectification, you can request corrections to any inaccurate or incomplete information stored in your account. Your name, address, and contact details can be updated directly from Account Settings; however, changes to verified identity information may require additional verification. be 99 aims to process rectification requests within seven business days.

Under the right to erasure, you may request deletion of your personal data after your account is closed and the mandatory legal retention period has expired. However, certain data may need to be retained for a defined period due to active disputes or regulatory requirements. You also have the right to object to processing — if you object to how be 99 uses your data for a specific purpose, be 99 will take that seriously and cease such use if the objection is justified.

Be 99 reserves the right to update this privacy policy as needed. For any significant changes, the last updated date at the top of the page will be revised and registered users will be informed via email or in-app notification. Continued use of the platform after any changes will be considered acceptance of the updated policy.

Minor changes, such as clarifications in wording or formatting, may be made without a separate notification. However, for material changes to data collection, use, or sharing practices, at least 30 days' advance notice will be given. Users who wish to view a previous version of this policy may request it from the support team.

For any privacy-related questions, concerns, or requests, contact the be 99 customer support team directly. You can reach us at support@be99-baji.com. Users from Bangladesh writing in Bengali will also receive a prompt response. For formal data protection complaints, we aim to provide an initial response within 72 hours and work to resolve the matter fully within 14 business days.